Tap and Play Card Show

Privacy Notice

Last updated 27 October 2026

This notice explains what we do with your details when you buy tickets or apply for a vendor table on this site. We keep it to what we need to run the show.

Who We Are

Tap and Play Ltd (registered in England and Wales, company number 16756578), trading as Tap and Play Card Show, is responsible for your details (the "controller" under UK data protection law). Contact us at contact@tapandplay.co.uk or 19 Alford Court, Bonchurch Close, Sutton, SM2 6AY.

What We Collect and Why

  • Ticket orders: your name, email, phone number if you give it, the tickets you bought and when you were checked in. We use these to sell you tickets, email them to you, check them at the door and deal with any refunds. This is needed to fulfil our contract with you.
  • Tickets sent to a friend: when a buyer sends a ticket, we keep the friend's name and email to send them the ticket and show their name at check-in. We keep these details for the same time as order data.
  • Vendor applications: your name, business name, email, phone, what you sell, and anything you add for your card on the vendor list: your logo, a short description, whether you buy and trade, the payments you take, and links to your website and social media. We use these to decide on tables and contact you about the show. Once you've paid, your card shows your business name and what you added for it, but never your name, email or phone. This is needed to take steps towards a contract you asked for.
  • Payments: Stripe handles your card details in its own secure fields on the checkout page. We only receive the result of the payment and a reference, never your card number.
  • Photos and video at the show: we take them on the day and may use them on our website and social media, as part of running and promoting the show. If you'd rather not be in them, tell a member of the team, or ask us to remove one afterwards.

We don't sell your details, use them for advertising, or send marketing unless you've asked us to.

Who Else Sees Them

Only the companies that help us run the site, each under a contract that protects your details:

  • Stripe, for card payments
  • Resend, to send your tickets and our emails about vendor applications
  • Hostinger, which hosts this site and its database
  • Cloudflare, which checks the checkout and other forms aren't being filled in by bots, and forwards emails sent to our contact address

Some of these companies may store data outside the UK. Where they do, the transfer is covered by the safeguards UK law requires, such as the UK-US data bridge or the UK's standard contract terms.

How Long We Keep Them

  • Orders: as long as HMRC requires us to keep business records, then deleted.
  • Vendor applications: 90 days after the show.

Cookies

This site only uses the cookies it needs to work: one remembers your basket, and one makes sure you see your own basket and prices rather than someone else's cached page. On the checkout page, Stripe sets its own cookies to prevent fraud; they're needed to take a card payment safely. We don't use analytics or advertising cookies, so there's nothing to accept or decline.

Your Rights

You can ask to see the details we hold about you, correct them, have them deleted, or object to how we use them. Email contact@tapandplay.co.uk and we'll reply within a month. If you're unhappy with how we've handled your details, you can complain to the Information Commissioner's Office at ico.org.uk.