Tap and Play Card Show

Terms of Sale

Last updated 27 October 2026

These terms cover tickets and vendor tables bought on this site. When you pay, you agree to them, so please read them first.

Who You're Buying From

Tickets are sold by Tap and Play Ltd (registered in England and Wales, company number 16756578), trading as Tap and Play Card Show, 19 Alford Court, Bonchurch Close, Sutton, SM2 6AY. Contact us at contact@tapandplay.co.uk.

Prices and Payment

  • Prices are in pounds and are the full price you pay. There's no booking fee.
  • Card payments are handled by Stripe in its own secure fields. We never see or store your card number.
  • Your order is confirmed when the payment goes through and you see your tickets. We also email them to you.

Your Tickets

  • Each ticket has its own QR code. Show it at the door on your phone or printed.
  • Each QR code gets one person in, once. A copied code won't work after the first scan.
  • Lost your tickets? Find them again: we can email them to you, or use your email and the order reference from your tickets email.
  • Free tickets (for example children 12 and under, or carers) still need booking, so we know how many are coming.

Refunds

Tickets for a show on a set date don't come with the usual 14-day right to cancel online purchases. That's the law for event tickets (the Consumer Contracts Regulations 2013), so these rules apply instead:

  • If we cancel a show, you get a full refund to the card you paid with.
  • If we move a show to a new date, you can keep your tickets for the new date or ask for a full refund.
  • If you can't come, we can't refund your tickets, but you're welcome to pass them to someone else. Each QR code gets one person in, once.
  • If we move a show, ask for your refund within two weeks of us telling you the new date. Refunds go back to the card you paid with.
  • We may cancel an order and refund it in full if we believe it was placed automatically, for resale, or with a card used without the cardholder's permission.

None of this affects your legal rights as a consumer.

At the Show

  • Times can change before the day, so check the show page before you travel.
  • Please follow the venue's rules and the team on the day. We may refuse entry or ask someone to leave if they put others at risk.
  • Look after your own cards and belongings. Trades and sales between visitors are between those visitors.
  • We take photos and video on the day for our website and social media. If you'd rather not be in them, tell a member of the team.

Vendor Tables

  • Applying doesn't guarantee a table. Once we approve you, we send you a link to pay.
  • One trader pass covers all the tables in your booking. Show its QR code at load-in.
  • Tap and Play is a Magic: The Gathering show. Vendors may only sell Magic products and related items.
  • Vendors are responsible for their own stock and pricing. Our public liability insurance covers the show day.
  • If we cancel a show, vendors get a full refund for their tables.

Problems

If something goes wrong, email contact@tapandplay.co.uk and we'll sort it out. These terms are under the law of England and Wales.